Lounge Policy

Our Salon Policy
 


Payment Method


Visa, Mastercard, debit and cash accepted.

Gratuities


Are appreciated and of course are discretionary. We are unable to add them to your credit cards.

Gift Certificates


These are a terrific way to surprise or introduce a friend to The iLash Lounge. We offer great packages and other A la Carte items. If you need someone to help you, just call 301-633-2923.

Booking Appointments


To ensure quality service all first time appointments must be secured with a credit card.

Cancellations Policy


We require a minimum of 24 hours notice to reschedule or cancel appointments. If you fail to call or show, we will assess a fee charged to your credit card.

Late Policy


Should you be running late, we will hold your appointment for 15 mins provided we hear from you.

If you are more than 15 mins late the service will be adapted to the time left and the full amount plus late fee will be charged.


Cell Phones


We ask that you consider others, staff and patrons. No cell phone use during treatments and all beepers and cell phones on vibrate at all times.
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